Frequently asked questions
What will reserving now guarantee?
Your $99 reservation secures your amp device. This deposit will be applied toward the final purchase price, and the app subscription will be billed monthly after the device is installed.
How much will amp cost?
The amp device is priced at $1,795 (excluding tax) and comes with a one-year subscription commitment to the amp app for $23/month. This package includes our premium accessories kit, shipping, white-glove delivery, professional installation, and a money-back guarantee—no questions asked.
What are the dimensions and weight of the device?
Including the shelf, the device measures H: 6 ft; W: 2 ft; D: 1 ft and weighs approximately 70 lbs. Please ensure you have adequate space for installation and use.
What are the minimum and maximum resistance levels on amp?
amp offers a minimum of 5 lbs and up to 100 lbs of digital resistance, automatically adjusting to fit your workouts in real time. Turn the amp dial to adjust the resistance manually, or click it to switch between smart resistance modes.
What are the different smart resistance modes?
amp's different smart resistance modes are: Fixed, which maintains constant weight throughout your entire range of motion; Band, which adds resistance the further you get from the start position; and Eccentric, which adds resistance as you return to your starting point. amp's digital experience can automatically switch between these to adapt to your progress and optimize your workouts, or you can manually choose your preference and adjust its intensity.
How do I get a refund if I cancel my pre-order?
If for any reason you no longer want to purchase your amp device, refunds for canceled reservations will be issued to the original payment method. Please contact support at support@ampfit.com to cancel your reservation.
When will amp start delivering?
amp will begin shipping in early 2025. Distribution will be phased across locations based on market order volumes, ensuring the best delivery and installation experience for our customers.
Will there be financing options?
Yes, when you complete your amp purchase after reserving your device, you’ll have access to financing options at checkout, including the option to pay through Affirm.
What are the five accessories? Do I need to get them?
The amp device comes with a T-Bar, Ankle Straps (2x), Handle, Dual Handle, and Rope, so you do not need to purchase them separately. These five accessories allow you to complete hundreds of exercises and unlimited workouts.
What can I expect after placing my reservation?
After placing your reservation, we will continue to communicate through email updates to keep you informed on the next steps and timing of the purchase and shipping process.
Where do you ship to?
We ship to all lower 48 U.S. states, excluding Alaska and Hawaii. Enter your zip code at checkout to confirm we can deliver to your location.
Is there a membership fee to the amp app?
Your amp includes a one-year subscription commitment to our app for just $23 per month.
What’s included in the amp app membership?
Your amp app membership provides unlimited access to personalized programs and workouts powered by AI. It includes features like automatic rep counting, weight adjustments, gamified challenges, achievements, and detailed progress tracking. You’ll also enjoy sessions curated by world-class trainers and tools designed to help you achieve your fitness goals. Plus, the membership supports up to 5 household members, making it a complete smart home gym experience.
What mobile devices are compatible with amp?
The amp app will be available for iPhone use at launch, with Android compatibility coming soon.